Politique d’expédition
Shipping Policy
At Afterlamp™, we aim to make delivery as simple and straightforward as possible.
Order Processing
Orders are typically processed and dispatched within 2–3 business days after your order is placed.
Once your order has been dispatched, you’ll receive a shipping confirmation email with tracking information where available.
Delivery Times
Please allow approximately 11 business days from dispatch for delivery.
Delivery times are estimates and may vary depending on your location, local postal services, customs processing, public holidays and other circumstances outside our control.
Shipping Costs
We currently offer free standard shipping on all orders.
International Orders
Afterlamp™ ships to a range of international destinations.
International orders may be subject to customs duties, import taxes or other local charges imposed by the destination country. Where applicable, these charges are the responsibility of the customer unless otherwise stated at checkout.
Tracking Your Order
Where tracking is available, your tracking details will be emailed to you once your order has been dispatched.
Please allow a short period for tracking information to become active after receiving your shipping confirmation.
Incorrect Shipping Information
Please check your delivery information carefully before completing your purchase.
If you notice an error in your shipping address, contact us as soon as possible at support@afterlamp.com. We’ll do our best to update the details before dispatch, but we cannot guarantee changes once an order has been processed or shipped.
Delayed or Missing Orders
If your order has not arrived within the expected delivery timeframe, please contact us at support@afterlamp.com with your order number so we can assist you.
Please note that occasional carrier, customs or postal delays can occur and may be outside Afterlamp™'s control.
Questions
For any questions regarding shipping or your order, please contact:
Afterlamp™
Email: support@afterlamp.com